Privacy Policy

Your privacy is important to us. This policy explains how MotivLab collects, uses, and protects your personal information when you use our website and services.

Last Updated: December 2025

Our Commitment to Your Privacy

At MotivLab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding data collection, use, and disclosure.

1

Information We Collect

What personal data we collect and why

We collect several types of information from and about users of our website, including:

Personal Information

  • Contact Information: Name, email address, phone number, company name
  • Demographic Information: Location, business type, industry
  • Communication Data: Messages you send us through contact forms, email, or chat
  • Project Information: Details about your website requirements and business needs

Automatically Collected Information

  • Usage Data: How you interact with our website (pages visited, time spent, etc.)
  • Technical Data: IP address, browser type, device information, operating system
  • Location Data: Approximate location based on IP address
  • Cookies Data: Information stored through cookies and similar technologies

Note on Sensitive Information

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health information unless required by law or with your explicit consent.

2

How We Use Your Information

Purposes for processing your personal data

We use the information we collect for the following purposes:

  • To Provide Services: Process your inquiries, provide quotes, and deliver website development services
  • Communication: Respond to your questions, send project updates, and provide customer support
  • Improve Our Services: Analyze website usage to enhance user experience and service quality
  • Marketing: Send promotional materials about our services (with your consent)
  • Legal Compliance: Comply with legal obligations and protect our legal rights
  • Security: Detect and prevent fraud, unauthorized access, and other security issues
  • Project Management: Manage client relationships, contracts, and project delivery

We only process your personal data when we have a legal basis to do so, including:

  • Your consent (for marketing communications)
  • Performance of a contract (to provide services you requested)
  • Legal obligation (to comply with applicable laws)
  • Legitimate interests (to improve our services and prevent fraud)
3

Information Sharing and Disclosure

When and with whom we share your data

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, such as:

  • Hosting providers
  • Email marketing services
  • Payment processors
  • Analytics providers

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

Data Protection Agreements

All third-party service providers sign data processing agreements that require them to implement appropriate security measures and use personal data only for specified purposes.

4

Data Security

How we protect your information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption: Use of SSL/TLS encryption for data transmission
  • Access Controls: Restricted access to personal data on a need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Employee Training: Security awareness training for all staff
  • Secure Storage: Encrypted storage of sensitive information
  • Incident Response: Procedures for responding to data breaches

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to improve our security measures.

Your Responsibilities

You are responsible for keeping any passwords or access codes confidential. Please notify us immediately if you suspect any unauthorized use of your account or breach of security.

5

Your Rights

Your rights regarding your personal data

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request restriction of processing your data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days.

We may need to verify your identity before processing your request. In some cases, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

6

Cookies Policy

How we use cookies and similar technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Collect information about how visitors use our website
  • Functionality Cookies: Remember choices you make to improve your experience
  • Targeting Cookies: Used to deliver relevant advertisements
  • Analytics Cookies: Help us understand website traffic and usage patterns

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience on our website.

You can usually modify your browser settings to:

  • Notify you when you receive a cookie
  • Disable existing cookies
  • Set your browser to automatically reject cookies

To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

7

Changes to This Policy

How we update our privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post a notice on our website if changes are significant
  • Where required by law, seek your consent for significant changes

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Policy Version History

Previous versions of this Privacy Policy are available upon request. Contact us if you would like to review previous versions.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

privacy@motivlab.com
+234 812 345 6789
123 Innovation Drive, Ikeja, Lagos

We take all privacy-related inquiries seriously and will respond as soon as possible, typically within 7 business days.